Frequently Asked Questions
1. Which mobility scooter is best for life on the Costa del Sol?
That depends on how you plan to use it. For shorter trips, shopping and getting around town, a compact and manoeuvrable scooter may be ideal. If you enjoy longer journeys along the promenade or regularly travel between different areas, range and comfort become more important.
For areas with hills or uneven surfaces, you may also want to consider motor power, suspension, wheel size and ground clearance.
At Kettal Mobility, we can help you choose a scooter based on where you live and how you plan to use it.
2. Can I use a mobility scooter on the promenade?
Mobility scooters are a great way to enjoy the outdoor lifestyle of the Costa del Sol. Many customers use their scooters for local journeys, shopping and getting around promenade areas.
Always drive responsibly, adjust your speed to your surroundings and take extra care in busy pedestrian areas.
3. What should I consider if I live in an apartment?
If you live in an apartment or urbanisation, check the width of doors, entrances and lifts before choosing your scooter.
The scooter's overall dimensions and turning radius can be particularly important. You should also consider where you will store and charge it.
If space is limited, a smaller or more compact model may be the best option.
4. Which scooter should I choose if I live in a hilly area?
The Costa del Sol has many hills and inclines, particularly in residential areas away from the coast.
If you regularly need to drive uphill, consider the scooter's motor power, maximum recommended gradient, battery capacity and user weight.
Tell us where and how you plan to use your scooter and we'll help you find a suitable option.
5. How much range do I need?
Think about your typical day rather than simply choosing the scooter with the longest advertised range.
If you mainly use your scooter for local shopping or short journeys, you may not need a large battery. For longer days out or extended journeys along the coast, greater range can provide additional freedom and peace of mind.
Actual range can vary depending on hills, user weight, speed, terrain, temperature and battery condition.
6. Can I transport my mobility scooter in a car?
Yes, depending on the model and your vehicle.
If you regularly want to take your scooter to Marbella, Estepona, Fuengirola or elsewhere along the coast, consider a compact or folding model that is easier to transport.
Always check the scooter's dimensions and weight against the available space in your car.
7. Does the Costa del Sol heat affect the battery?
High temperatures can affect batteries, so proper storage and charging are particularly important in southern Spain.
Whenever possible, store your mobility scooter in a dry, shaded and well-ventilated place, rather than leaving it exposed to strong sunlight for extended periods.
Always follow the manufacturer's instructions for charging and battery care.
8. Can I use my mobility scooter in the rain?
Occasional rain is part of life even on the Costa del Sol, but mobility scooters contain electrical components and should be protected from heavy rain and excessive water exposure.
If you are caught in rain, seek shelter when possible and avoid deep puddles or standing water.
Always follow the recommendations for your particular model.
9. Do you deliver mobility scooters to my home?
Yes. Kettal Mobility offers free home delivery across the Costa del Sol, with most orders delivered within 48 hours.
Your scooter is delivered assembled and ready to use, and we'll personally show you the key functions, charging and everyday operation so you can feel comfortable using it from the start.
10. What happens if I need help after my purchase?
We're a local company based in Fuengirola, so our service doesn't end when your scooter is delivered.
If you have questions about your scooter, its operation or a warranty issue, simply contact us and we'll help you find the best solution.
All Kettal Mobility scooters come with a 3-year product warranty, subject to our warranty terms.
11. Can I try a scooter before deciding?
Choosing a mobility scooter is very personal. Size, seating position, controls and comfort can feel different from one person to another.
Contact us to discuss the models you're interested in and we'll help you find the best option for your needs.
12. Do I need a driving licence to use a mobility scooter in Spain?
Requirements can depend on the type and specification of the vehicle and where it is being used.
If you're unsure about the rules that apply to a particular Kettal model, contact us before purchasing and we'll help you understand the relevant requirements.
Still Not Sure Which Scooter Is Right for You?
You don't need to choose based on specifications alone.
Tell us where you live, where you want to go and how you plan to use your scooter, and we'll help you find a model that suits your everyday life on the Costa del Sol.
Local knowledge. Personal service. More freedom to enjoy the Costa del Sol.